General Policies

To register for any course, you (the student) will be required to acknowledge that you agree to all SLIG policies and will abide by them. Please read all SLIG policies carefully.

Registration Account

To register for any SLIG course or event (including addition to a waiting list), you must have a registration account. You may set up this account any time prior to registering. Only one account is required to register for any SLIG course or event. If your account is not working for any reason, please reach out to the SLIG Registrar for assistance rather than creating another account. If you are a Utah Genealogical Association (UGA) member, please use the email address associated with your UGA account for your SLIG account. Postnominals and titles used in your registration account will be printed on your certificate.

Historical Data: Once logged into your registration account, you have full access to all past and current registrations made in this registration system. You can also review and update current contact information, including name, postnominals, and titles. We ask that you review and update your account information each year to ensure it is current.

UGA Membership Discounts

If you have an active UGA membership at the time of registration, you are entitled to a UGA member discount. The discount amount is unique to each course and is found on SLIG’s course description page. The discount will be automatically applied by the system at the time of registration. If you do not have a membership, you can either purchase a UGA membership during registration (and the discount will be applied) OR you can purchase a UGA membership on the UGA website. For the latter, unless you purchase the UGA membership at least one week before registering for a course, the membership will not be in the registration system, and the discount will not be applied. In this case (and in any case where your discount is not applied), please contact the SLIG registrar in writing at registrar@slig.ugagenealogy.org to have your discount applied.

We recommend setting up any new account at least two weeks before registration opens to ensure that the UGA membership discount appears in the registration system. Membership status may be checked on the registration home page once logged in. A UGA membership is not required to register for a SLIG course.

Disability Services

Reasonable accommodations will be provided for persons with disabilities. Please contact the SLIG Registrar in writing at registrar@slig.ugagenealogy.org to provide detailed information about your requirements. Notification of specific needs must be received no later than three weeks prior to any program. A SLIG Committee member may contact you for further details.

Communication

Confirmations of registration and payment will be sent from the registration system using the email registrar@slig.ugagenealogy.org. Please note that emails could be sent from other SLIG Committee members using the email extension of @slig.ugagenealogy.org. Please ensure that your email client includes both the registrar’s email address and the @slig.ugagenealogy.org extension on your safe senders list. If you feel you are not receiving information in a timely manner, please check your junk/spam email folder and/or search for the email address and/or the extension to mark them as safe.

Payment Policy

Payment must be made in full at the time of registration and within the timeframe of the cart timer in the registration system. You are only considered registered after payment is made and you finalize the order by clicking submit. If payment is not within the timeframe of the cart timer, your seat in the selected course is considered “abandoned” and will be added back to the pool of available seats for that course.
 
Payment may be made by credit card (major credit cards are accepted) or e-check (bank draft payment). To pay by e-check, you will need to provide your routing and account numbers at the time of registration. Please note that any fees charged by your financial institution for an e-check are the student’s responsibility.

Cancellation Policy

SLIG cancellation policies are intended to protect the integrity of the programs and meet all financial commitments. We acknowledge that last-minute changes may occur due to illness or accident and encourage you to consider purchasing travel insurance (to include the cost of tuition and lodging) or the registration system’s payment protection plan—both referred to as “reimbursement coverage”—if you feel you might be at risk of canceling after the cancellation deadline or after arrival. Please be sure to review the terms of any reimbursement coverage to understand the scope and limitations of coverage. Please also note that any claims or disputes under any reimbursement coverage is a matter between you and the company providing such coverage; such matters are not handled by SLIG.

Cancellation requests must be made in writing to the SLIG registrar at registrar@slig.ugagenealogy.org. A cancellation request must be received by 11:59 pm, Mountain Time, on the cancellation date to receive a refund less a $75 administrative fee. No refunds will be issued for cancellations received after that date; substitutions are not allowed. No refunds will be issued to anyone receiving payment from reimbursement coverage. Students who cancel after the deadline will receive access to the course Dropbox and any course recordings but will not be eligible for a course certificate. The cancellation dates are:

  • SLIG: November 30th prior to the event.
  • SLIG Spring Virtual: December 15th prior to the event.
  • SLIG Fall Virtual: August 15th prior to the event.